Legal
Privacy Policy
Effective date: May 1, 2025
Who We Are
ONBRND LLC ("ONBRND," "we," "us," or "our") operates the website onbrndmarketing.com and provides digital marketing services to boutique fitness studios. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website, submit a form, book a call, or otherwise interact with us.
If you have questions about this policy, you can reach us at [email protected].
Information We Collect
We collect information in two ways: information you provide directly, and information collected automatically when you use our website.
Information you provide directly includes your name, email address, phone number, business name, and any other details you submit through our contact form, intro call booking, or affiliate inquiry form. When you book an intro call through Calendly, we also receive the information Calendly collects on your behalf, including your scheduled time, timezone, and any answers to pre-call questions.
Information collected automatically includes your IP address, browser type, referring URL, pages visited, and time spent on each page. We collect this data through standard server logs, analytics tools, and the Meta Pixel (Facebook Pixel) installed on our website. The Meta Pixel allows us to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site.
How We Use Your Information
We use the information we collect to respond to your inquiries, schedule and conduct intro calls, deliver the marketing services you engage us for, and send you relevant follow-up communications about our services. We do not sell your personal information to third parties.
We also use aggregated, anonymized data to understand how visitors use our website and to improve our content and services. This data cannot be used to identify you individually.
If you submit a contact form or book a call, your information may be shared with our internal CRM (GoHighLevel) for the purpose of managing our client relationships and follow-up communications. We may also share your information with Meta (Facebook and Instagram) through the Conversions API to measure advertising performance, using hashed and anonymized identifiers where required.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to operate correctly and to understand how visitors interact with our content. This includes session cookies necessary for the site to function, analytics cookies that help us understand traffic patterns, and advertising cookies placed by Meta to support our paid advertising campaigns.
You can control cookies through your browser settings. Disabling cookies may affect certain features of the website. We do not currently respond to browser "Do Not Track" signals, but we respect opt-out mechanisms provided by third-party services such as the Meta Privacy Policy.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, and to resolve disputes. Contact form submissions and booking records are retained for a minimum of two years. You may request deletion of your data at any time by contacting us at [email protected].
Third-Party Services
Our website integrates with the following third-party services, each of which has its own privacy policy governing how they handle data:
| Service | Purpose |
|---|---|
| Calendly | Intro call scheduling |
| GoHighLevel (GHL) | CRM and lead management |
| Meta (Facebook/Instagram) | Advertising measurement via Pixel and Conversions API |
| Google Analytics / Search Console | Website traffic analysis and search performance |
Your Rights
Depending on where you are located, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. You may also have the right to object to or restrict certain types of processing, or to receive a copy of your data in a portable format.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
ONBRND LLC
Email: [email protected]
Website: onbrndmarketing.com
